Internet Privacy Policy
www.encorerva.com
is a web site of realestate.com.au
Ltd (“We”, “our” and “us” in this Internet Privacy Policy). By using this site,
you agree to the Internet Privacy Policy of our www.encoreva.com web
site (“the web site”), which is set out below. The Internet Privacy Policy
relates to the collection and use of personal information you may supply to us
through your conduct on the web site.
We reserve the right, at our discretion, to modify or remove
portions of this Internet Privacy Policy at any time. This Internet Privacy
Policy is in addition to any other terms and conditions applicable to our
www.encoreva.com web site. We do not make any representations about
third party web sites that may be linked to the web site. This Internet Privacy
Policy is also separate from the Privacy Policy of www.encoreva.com, which
is available upon reasonable request to our Privacy Officer.
We recognise the importance of protecting the privacy of
information collected about visitors to our sites, in particular information
that is capable of identifying an individual (“personal information”). This
Internet Privacy Policy governs the manner in which your personal information,
obtained through the web site, will be dealt with. This Internet Privacy Policy
should be reviewed periodically so that you are updated on any changes. We
welcome your comments and feedback. Personal Information
Personal information about visitors to our sites is collected
only when knowingly and voluntarily submitted. For example, we may need to
collect such information to provide you with further services or to answer or
forward any requests or enquiries. It is our intention that this policy will
protect your personal information from being dealt with in any way that is
inconsistent with applicable privacy laws in Virginia. Use of Information
Personal information that visitors submit to our sites is used
only for the purpose for which it is submitted unless we disclose other uses in
this Internet Privacy Policy or at the time of collection. Copies of
correspondence sent from the web site, that may contain personal information,
are stored as archives for record-keeping and back-up purposes only. You should
be aware that providing information to a real estate agent through our site will
result in the information being passed to the real estate agent and your
information will then be held subject to the privacy obligations of the real
estate agent which may not conform with this Internet Privacy Policy. Disclosure
Apart from where you have consented or disclosure is necessary
to achieve the purpose for which it was submitted, personal information may be
disclosed in special situations where we have reason to believe that doing so is
necessary to identify, contact or bring legal action against anyone damaging,
injuring, or interfering (intentionally or unintentionally) with our rights or
property, users, or anyone else who could be harmed by such activities. Also, we
may disclose personal information when we believe in good faith that the law
requires disclosure. Security
We strive to ensure the security, integrity and privacy of
personal information submitted to our sites, and we review and update our
security measures in light of current technologies. Unfortunately, no data
transmission over the Internet can be guaranteed to be totally secure.
However, we will endeavour to take all reasonable steps to
protect the personal information you may transmit to us or from our online
products and services. Once we do receive your transmission, we will also make
our best efforts to ensure its security on our systems.
In addition, our employees and the contractors who provide
services related to our information systems are obliged to respect the
confidentiality of any personal information held by us. However, we will not be
held responsible for events arising from unauthorised access to your personal
information. Cookies
Cookies are data that a Web site transfers to an individual's
hard drive for record-keeping purposes. Cookies, which are industry standard and
are used by most Web sites, including those operated by us, can facilitate a
user's ongoing access to and use of a site. They allow us to customise the web
site to your needs. If you do not want information collected through the use of
Cookies, there is a simple procedure in most browsers that allows you to deny or
accept the Cookie feature. But you should note that Cookies may be necessary to
provide you with some features of our on-line services.
Like many web site operators, we also use the independent
company Distant Star Marketing to measure and analyse the internet usage across our web
sites. Distant Star Marketing is a leader in the internet industry in interactive
measurement technologies and market research. We use Distant Star Marketing's services to
collect the following core information on the usage of our web sites, including:
- The number of page views (or page impressions) that occur on our web sites;
- The number of unique visitors to our web sites;
- How long these unique visitors (on average) spend on our web sites when they
do visit; and
- Common entry and exit points into our web sites.
This aggregate, non-personal information is collated by Distant
Star Marketing and provided to us to assist in analysing the usage of our web sites.
The Distant Star Marketing data is also accessible by media organizations and research
companies, for the purpose of conducting industry comparisons with other
Internet portals.
All pages on our web sites are coded with software provided by
Distant Star Marketing. This is transparent to the user as the software makes use of an
invisible image (via Javascript) or an invisible Java Applet*, at the bottom of
the web page. This software stores a "cookie" in the browser, which contains a
unique identifier. This enables Distant Star Marketing to track the number of unique
visitors to our web sites. This information is collected and aggregated by Distant
Star Marketing, and in no way does this unique identifier identify a user personally.
We do not and will not marry any data collected by Distant Star Marketing with any personal
information collected on our web sites.
Distant Star Marketing software code cannot be disabled entirely on our
web sites, as Distant Star Marketing’s code takes into account all web-browser
configurations, including the disabling of Java and Javascript. Distant Star
Marketing's
methods of measuring unique visitors takes into account the proportion of
visitors who have disabled cookies in their browser. To learn more about Distant
Star Marketing's privacy policy, click here.
*The use of Javascript and/or Java Applet is dictated by the
browser you use. Typically Internet Explorer users with Version 4 or above will
use the Javascript method. Netscape users, or users whose browser does not
support Javascript 1.1, will use the Java Applet method. Access to Information
We will endeavour to take all reasonable steps to keep secure
any information which we hold about you, and to keep this information accurate
and up to date. If, at any time, you discover that information held about you is
incorrect, you may contact us to have the information corrected.
In addition, our employees and the contractors who provide
services related to our information systems are obliged to respect the
confidentiality of any personal information held by us. Links to other sites
We provide links to Web sites outside of our web sites, as well
as to third party Web sites. These linked sites are not under our control, and
we cannot accept responsibility for the conduct of companies linked to our
website. Before disclosing your personal information on any other website, we
advise you to examine the terms and conditions of using that Web sites and its
privacy statement. Problems or questions
If we become aware of any ongoing concerns or problems with our
web sites, we will take these issues seriously and work to address these
concerns. If you have any further queries relating to our privacy policy, or you
have a problem or complaint, please contact
us.
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